Privacy policy
Effective November 1, 2026
This policy explains how StoryBounders handles personal information when you visit storybounders.com, shop with us, sign up for emails, or contact us.
Information We Collect
When you order, we collect information such as your name, email address, billing and shipping addresses, phone number if provided, and what you bought. Shopify and payment providers process your payment. We use payment status and related transaction details to manage the order.
When you contact us, we receive the information you choose to share, such as your message, order number, and any photos you send. When you sign up for emails, we collect your email address and any other information you provide on the form.
Our site and its service providers may collect information about your browser, device, IP address, approximate location, referring page, pages you visit, and actions such as adding an item to your cart or completing checkout.
How We Use Your Information
We use this information to process and deliver orders, send order updates, handle returns and support requests, protect the shop against fraud, and keep business records. We also use it to understand how people use the site, improve the shopping experience, and measure our marketing.
If you sign up for our emails, we use your information to send the messages you signed up for. You can unsubscribe using the link in any marketing email. We may still send messages about your order or a request you made.
Who Helps Us Run the Shop
Shopify hosts our store. When you visit or buy from us, we share information with Shopify and other service providers, some of which may be located in other countries. Shopify may use information about your interactions with our store, other merchants, and Shopify to provide services such as personalization and advertising.
We also share information as needed with payment providers, shipping carriers, and Mailchimp, which helps us manage signups and send emails. Google services help us understand site activity and measure advertising. We may also disclose information when required by law or to protect customers, the shop, or others from fraud or misuse.
Shopify Consumer Privacy Policy • Shopify privacy portal • How Google uses information
Cookies and Your Choices
Cookies and similar technologies help keep your cart and checkout working, remember preferences, and measure site and marketing activity. Some are necessary for the store to work. Others support analytics or advertising. Where the site offers privacy controls, you can use them to manage optional tracking. Your browser also lets you manage cookies, although blocking necessary cookies can affect checkout.
Depending on where you live, you may have rights to access, correct, or delete personal information or to opt out of certain uses or disclosures, including targeted advertising. Email us to make a request. We may ask for information to verify your identity and will respond as applicable law requires.
Visit our data sharing opt-out page for opt-out options.
Retention and Contact
We keep personal information as long as reasonably needed for the purposes described here, including to complete orders, handle returns and disputes, prevent fraud, and meet tax, accounting, or other legal obligations.
For questions or privacy requests, email jayme@storybounders.com. We’ll post updates to this policy on this page and update the effective date when it changes.